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(i)Real Estate NQF 4, 59097
(ii)NQF5, 20188,
(iii) Labour Relations Dispute resolution 939994
(iv)Auction NQF 4 , 80546
Service Seta Registration Number (10129)
ETDPSETA
Facilitation 117871
Assessor 115753
Moderator 115759 &
SDF Registration Number (10637)
QCTO
Hairdresser
Leadership
-Team building
-Time management
-Aids awareness
-Assertiveness
-Business Etiquette
-Business writing skills
-Change management
-Coaching skills for supervisors
-Communication excellence
-Conduct performance reviews
-Conflict and diversity
-Critical thinking and problem solving
-Customer care for delivery staff
-Customer care training
-Diversion programme
- Basic Conditions of Employment Act (BCEA)
-Diversion programme
-Event management
-Communication
-Aids awareness at the work place
-How to conduct Auction
-Sexual harassment at the work place
-Manage time and work processes
-Count stock for a stock take
-Mark merchandise and maintain displays
-Interact with customers
-Build customer relations in an operational unit
-Diversity training
-Emotional intelligence
-Psychology of motivation
-Project management
-Problem solving
-Presentation skill
-Minutes taking
-How to deal with difficult clients
-Frontline reception
-Record keeping management
-Report writing
-Sales negotiation
-Sexual harassment
-Marketing
-How to conduct a hearing
-Risk
-Occupational Health and Safety
-Drilling
-HR
-Management
-How to write minutes
-How to write a report
-Business plan
-How to conduct a strategic plan
-Resolve customer queries and complaints
-Deal with customers in a retail business
-How to chair a DC.
-Legal Liability for Executives course (Occupational Health and Safety Act 85)
-Women at work
-Health and Safety
-Basic first aid
-Basic auction
-Negotiating for profit
-Mediation
-Arbitration
-Divorce
-Negations skills
-Stock loss prevention
-Merchandising
-HR management
-CCMA process
-Labour relation act.
-Risk management
-Property evaluation
-How to sell a property.
-Take orders from customers
-Address customers queries
-Process payment at point of sale
-Record transactions
-Explain the factors that impact on the bottom line of a wholesale and retail unit